2022 Annual Meeting CE Information:
Date & time:
Wednesday, October 26th
Time: 1-4 PM
RIT Inn and Conference Center
5257 W Henrietta Rd, Henrietta, NY 14467
Cost: USD $65 (purchase with registration)
Communication is at the core of all we do in a workplace. When an issue is benign and your conversation partners are familiar, communication is easy. When you are faced with high stakes conflict, disruption, or dissatisfaction and your partners are not familiar or are supervisors, Critical Conversation skills will help you reach mutually satisfactory resolutions.
Critical Conversations takes you through the planning, execution, and follow-up of a critical conversation. It includes practice exercises and guides to developing reflective listening and relaxation skills.
When you complete the course you will be able to:
Dr. Lyle Q. Foster (email@example.com) is an expert on navigating critical conversations. This course reflects Lyle’s 40 years of experience as a professor, consultant, facilitator, community leader, and diversity & inclusion trainer. Dr. Foster really appreciates the challenge of understanding and developing the skills necessary to address sensitive and difficult topics in a workplace setting. As our workplaces evolve and reflect greater diversity of thought and perspective, the ability to have critical conversations becomes more important than ever. Lyle has provided training and consultation in many areas of the country. His experience in working with navigating difficult conversations includes developing and leading the Tough Talks dialogue series at his university and community, which brought together hundreds of people to consider challenging topics and to engage in constructive conversation. Students and audiences appreciate Lyle’s insight and ability to navigate a variety of ideas and keep a conversation going forward.
3.0 MLA/CHLA contact hours
**2023 Annual Meeting CE Information TBA**